Complaints

  • complaint against vishal mega mart udhampur
    sushil sharma on 2017-07-23 18:31:05

    today I buy a boxer worth rs 199 . boxer is under the scheme buy 1 get 1 free. I pick up two boxers and paid the bill in the cash counter. After paying the bill I forget to take one boxer with me which i got free due to scheme.BuT when i came home i found that i didn't pick up the free product with me.I immediately report to the vishal mega mart and tell about the whole incident .But now they are refusing to give my product.sooo plsss solve my problem it's a humble request

  • Misbehaviour By Security Staff
    Rajendar Kumar on 2017-09-19 22:09:43

    Dear Team
    One Of your secrity staff In Jaitpur Badarpur New Delhi Store says to customers if u will buy then you u will enter inside the store otherwise go return. I think u need to know the value of valuable customers plz improve your services... Don't do like this types of practices. Plz take little briefings how to respect or attend the customers.
    Thanks
    Rajendar Kumar

  • YOUR COMPANY VISHAL MEGA MART STORE CODE HU11 KE ASSISTANT STORE MANAGER SACHIN TIWARY AAPKE THEEF EMPLOYEE HAI
    Adesh kumar on 2017-10-10 01:35:16

    AAPKE COMPANY VISHAL MEGA MART STORE CODE HU11 KE CHOR EMPLOYEE HAI MAIN VISHAL MEGA MART STORE CODE HU11 MORADABAD STORE MAIN SECURITY GUARD HU VO MERE JARIYE BAHA CHORI KARNE KO KEHTE OR MERE MNA KARNE PER VO MUJHE MARNE KI DAMKI DETE HAI
    ADESH KUMAR
    EMP. CODE. DTA015214
    MORADABAD

  • Customer service
    Brijesh kumar on 2017-10-27 19:02:07

    We are the regular customer of yours.today I went to Vishal megamart gt tower jaipur.i totally disappointed by the services of your employees.and misbehaviour of ur manager arvind.my sister called the employee for showing some tea cup but they didn't come than she tried to search by own.by mistake a tea cup fell down and broken.i requested your manager to waive off the charges of cup.he replyed in a rude manner and misbehave with us.

  • Offer not working
    Vinod kumar on 2018-02-15 16:04:30

    I go to vishal store malviya nager Jaipur some parcse undergarments buy one get one Free but offer not working. Sopping not compleet & my time west .So I requested help me.

  • bad behaviour of employees
    on 2018-03-29 20:47:27

    hello.
    i am regular customer at Vishal Megamart, Phagwara Store. Today (29.03.2018), i again visit here to shop some stuff. I notice that all stuff is not organized properly. products r different on selves and price written are of different product. somehow i manage to find the product price which i want to buy.
    when i went to billing counter, a lady deals with me, she have no seance how to talk with customer, she behave very roudly with me and one other customer in front of me. I stand there almost 25 minutes, but still not get my stuff billed. when i ask why you still hold my bill, she and other girl standing on next counter start shouting at me. i asked her name she refuse to tell me her name and both girls hide their ID CARDS. Time was almost 12.50 PM, dated 29.03.2018, and i was on counter number 5 and other girl was on counter number 4. i want to write their name but they refuse to tell their name. i do not have any personal problem with them, but they talk very badly with their customer.
    I put many items in my bucket, but can buy only few things because of price totally mismatch with displayed price.

    i was really a very bad experience shop with your store. is this happen again i may not visit your store.

    i hope you take some action to solve this problem, because not only me many other customers are really disappointed with service

    thanks

  • Team beahiver not good
    Vijendra Singh yadav on 2018-04-03 22:18:58

    I bought 4 T shirt.from huge vishal mega .but when I went to the cash counter and your cashier behavior not good ( cashier name .Sita ram) after that he did not give me not complete mony in the wrong.when I see my bill I was there was less mony in it and the completely did not change
    Than your manager said that it was done my mistake
    When I come home I had that was plastic and it hard tag I can not take it out of my hand t- shirt bursts out of it
    I told your manager ( Ranjeet and dharma ji ) this is my plastic hard tag so you manager said that we do not have such a policy .
    You will have to come to my store and I said that you give your area north in center ( manager) vishal mega mart .phone no and they refuse to give us such a number we do not have the allowed and we can not give my policy .
    But who get the response.
    After that I said that no area manager and area had north Jon they did not give and refused ..
    Now how much have I lost and who will spand my arrival and I have to talk to your area manager....
    My no 8755829426.and more no 6396540767 my name Vijendra Singh Yadav.. Email. Vijendras1999@gmail.com

  • Regarding redeeming loyalty points
    Satyendra Kumar on 2018-04-07 20:40:31

    I am very disappointed to inform you that my 250 loyalty points don’t redeeming by Vishal mega mart chowk Lucknow branch last two days , & today they will expire on 8.4.2018, billing man says to me that there is no server last a weak,
    So plz do as possible to saving my points &such a type of problems
    Thanks
    Regard
    Satyendra Kumar
    9336009097

  • Double payment
    Aman chauhan on 2018-06-08 00:49:42

    Hey pls check
    On 01.06.2018 i buy something from vishal meha mort and i pay my bill from my debit card but the payment show decline then i pay my bill from cash now my
    2000 is debited by my account and i also pay my bill by cash so pls resolve this issue . In bank satement 2000 debit from vishal meha mort.

    Bill no -3074070005332
    Card no -************2816
    Contact no -8700503943

    Regards
    Aman chauhan.

  • LED exchange
    CHANDAN DAS on 2018-06-11 15:42:27

    within warranty period LED lamp did not exchange, misbehave done by Rakesh Singh at VIP road, Kolkata shop.

  • Missing product
    Vipin on 2018-07-09 17:27:51

    Tomorrow I bought 1526 rs product from vishal mega mart kota when the time of checking my product to company gaurd I missed my one product of preet desi ghee when I going to again in mega mall to ask about my missing product company manager didn't give me good reason I asked him pls check cctv footage he said no and he said this is not our responsibility so kindly pls check the matter immediately and take carefully action about your hopefully customer thanks regard vipin 9636925313

  • Tendom Induction cooker not working
    Rakesh on 2018-09-18 20:27:11

    Not working of Induction cooker
    As under warranty
    Local korba center not replaced

  • Complain regarding clothes
    Pooja tiwari on 2018-09-20 02:59:52

    I have purchased 1 pink almirah kurta on 19/9/18 there was a stain on the back side of the kurta which I was not able to see in the shop so I want to know will it be changed in the store or not? (Vishal mega mart Karol Bagh)

  • Hateful experience
    Srijita Roy on 2018-09-24 10:28:33

    Very untidy showroom in Barasat..... stuff behavior is rude and not helpful.... worthless.. Some stuff have quarrelsome behavior

    So many days, i abused by their behavior, last day one cashier(22.9.18)
    told me to GET LOST... why????

  • WRONG MOBILE NUMBER ENTERED IN THE GST BILL
    dibyendu roy on 2018-11-02 19:06:10

    I have purchased goods amounting rs 777/- on 02.11.2018 billed at 6.00 pm. Vide bill no 3053510019045 at counter no 5.

    He did not asked my mobile number. When I checked the bill at home the mobile number entered in the bill is 916874163416. Purchased amount loyalty points credited to the saidobile number.

    This should not be done. Future Benefit of one is digest by someone else.

  • Poore sarvice
    Sudhir jha on 2019-07-31 00:20:47

    Dear sir
    Hum abhi tak lagbgah 2010se aap ke yah se kharidi kar rahe hai par pichle kuch mahino me 3 bar aap ke yah card ,phone pe ya online payment nahi liya ja raha hai kal bhi is bat ko lekar charcha kiya to aaapke manager ne saman vapas karne ko kaha sath hi battiji bhi ki mai with family tha vidio bhi hai par mai facebook ya any tarah se isko hilite nhi karna chata , plese karyvahi kare
    Stor amapara raipur chhattishgarh pin 492001

  • cloth complain
    keshaw prasad mishra on 2019-07-31 20:07:24

    आदरणीय
    मेरी शिकायत है कि मैं विशाल मेगा मार्ट का नियमित ग्राहक हूं और मैं गाजियाबाद के वसुंधरा सेक्टर-3 में आपके मेगा मार्ग से खरीदारी करता हूं। मैंने पिछले एक साल में कई बार अपना और अपनी पत्नी का कपड़ा लिया, लेकिन उसमें शिकायत यह है कि वो एक से दो माह के भीतर ही जगह-जगह से कट जाता है। वह चाहे जिस भी रेंज का हो। पहले तो लगा कि यह किसी एकाध कपड़े में होगा पर यह तो लगभग हर कपड़े का हाल है। अब मुझे लगता कि यह कपड़े आप वापस लें और मुझे मेरे पैसे वापस करें।

    केशव प्रसाद ि‍मिश्र
    ९६१६४५६९९२
    ७९८५५७०९७१

  • compalint abt vishal.mega mart almora uk
    vikas singh on 2019-07-31 23:53:30

    hi.
    I am one of your aggrieved, disheartened and frustated customer..i have purchsed 4 table plates from vishal mega mart at almora(uttarakhand)..after coming home i realized that one is defective..next day i went to vishal again but the store manager mr neeraj was not interested at all to look after the complaint..he was rude to me that he denied to listen to me and contiounisly talking on phone that what he was doing before i visited him..
    i am banker and i have to deal with many customers with different queries on daily basis..this is the worst thing i ever faced from vishal...if it could be big bazar or lifestyle then i dont have to go to store manager for this...product was only 79 rs but store manager mr neeraj was proactively pushing that detective product was my mistake..i have purchase defective one so i have to deal with it..this is not done..i want to make complaint in consumer forum aswell..i need explanation about this and i want apology from vishal mega mart being ao rude..
    vikas
    9650085080

  • Amount dabited but cash collected as well
    Shalini Sinha on 2019-08-06 12:59:03

    Hi team,
    This is Shalini Sinha and i was customer of Vishal Mega mart Khicharipur,Plot 219,219 out oh Kh. 585/202/272,Main Khichripur rd & vill. Kalyanouri Pin - 110091.
    on 31 July 2019 I purchased some product from Vishal Mega Mart and give them my PNB dabit card for billing.They tried 2 times to get the amount which was 1073 but as per him amount is not credited to vishal account so at last he takes the cash from me with bill number 4074080012076.

    I received 2 messgaes from pnb that amount of Rs 1073 is deducted from my account.I went vishal shop again to tell for deduction but they told me that they deid not received the money.If it is dedudted then will come back after 2 days.But amount is not credited to my account till now (6 August 2019).

    Can you please look into this issue.

    Regards
    Shalini Sinha
    9971255454
    Bank Account : PNB
    Type : Dabit Card
    Last 4 Digit : 1794
    Date : 31 July 2019
    Time 12:16:44 and 12:17:21

  • customer care number
    Asad on 2019-09-02 19:15:16

    Yours both customer care number which are mentioned on yours website, are not working, please provide and update the correct number.

  • iron Press Defactive
    Gunjit vyas on 2019-09-16 12:31:03

    Dear I Will Purchase 1 Tandam Iron On July 2019 Previous 7 Days Iron Doesn't Work
    I Have Call To Customer Care But All Number Is Wrong Or Switch Off
    Please Help

    Regards
    Gunjit Vyas
    9329680336

  • According to mishbehave by the store staff
    Sourabh shukla on 2020-03-06 13:16:43

    hello.
    i am regular customer at Vishal Megamart, bhangel noida Store. Today (06.03.2020), i again visit here to shop some stuff. I notice that all stuff is not organized properly. products r different on selves and price written are of different product. somehow i manage to find the product price which i want to buy.
    when i went to billing counter, a lady deals with me, she have no seance how to talk with customer, she behave very roudly with me and one other customer in front of me. I stand there almost 25 minutes, but still not get my stuff billed. when i ask where are my bill she start shouting at me. i asked her name she refuse to tell me her name and both girls hide their ID CARDS. Time was almost 12.50 PM, dated 06.03.2020, and i was on counter number 1. i want to write their name but they refuse to tell their name. i do not have any personal problem with them, but they talk very badly with their customer.
    I put many items in my bucket, but can buy only few things because of price totally mismatch with displayed price.

    i was really a very bad experience shop with your store. is this happen again i may not visit your store.

    i hope you take some action to solve this problem, because not only me many other customers are really disappointed with service

    thanks

  • Billing mismatch
    Rajesh Kumar on 2020-10-20 22:18:30

    Sir , today I make shopping from Vishal mega Mart fraser road Patna. Bill no is 5030570003554 amounting ₹ 3464/- .
    When I returned home and checked all items I found that one item which I purchased qty-1 is billed for qty-2 from me . The Item is hand print girl AOP floral white 8-10 code is 1133011399008/ 6202 . When I called on phone no given on bill it is switched off.
    Kindly do the needful or advice the seller either give the extra one to me or refund the same which was billed for qty-2 from me.

    My contact no is 8000477566. Plz call me n tell about the result. I hope a positive results from Vishal mega Mart

  • Bad Staff Behaviour
    Guravtar Singh on 2020-10-22 21:04:23

    Hi,
    I am entered in Moga Vishal market around 7pm and Shopped around 2k..At your billing point they hold my bill around 30mint due to not getting proper bar code of 3 things out of 12.Post that your security gaurd also did the same time..I cancelled my order to bad dealing of your gaurd..Its not good service at your Moga Vishal store...they are losing perious customer due their servicea as well as dealing.....
    Rgd Guravtar Singh
    9779400398..

  • .
    anant on 2021-04-12 11:06:00

    Hii good morningThis is anant from bihar actually i purchased mixer grinder from vishal mega mart (purnea branch) on 04.02.2021 but after 3 days i am getting problem in mixer grinder due to some technically issue and i have already call to your toll free number 10-15 times but didn't get any response from your side (customer care) and today i have already call to your customer care toll free number but they didn't listen our query and disconnect my call after 30 second ! i am requested to you please solve my problem as soon as possible .
    Thanks & Regards
    Anant,
    contact- 7209098035

  • Your employe bad manner
    suraj on 2021-07-25 09:43:12

    Apk vishal mega mart farrukhabad up m bill counter pr bt krne ki tahjeeb ni h oe kbhi bhk AC on ni rahta h

  • Bikano testy se bad smell ana
    Pushpendra katiyar on 2021-08-12 08:44:07

    मेरा मो.न. 7007541290 है। मैंने दिनांक 10.08.2021 को vishal mega mall कन्नौज से shopping की थी वहां से BIKANO TESTY 1KG का पैक लिया था। जिसकी MFG 18.04.21 लिखी है और बैच न. B1BIDBA है। जिसका BILLING 187 की हुई थी जिसको खाने पर BAD SMELL आ रही है। क्या ऐसे खराब क्वालिटी का प्रोडक्ट बेचे जाते है
    इसकी जांच कर प्रोडक्ट को रिप्लेस किया जाय

  • Poor customer care services and bad quality products
    Anupriya Mishra on 2021-08-16 13:15:00

    Hi,

    I have unfortunately bought a tandem mixer grinder, on the first trial of grinding it turned off suddenly. I called customer care toll free number and after so many attempts it got connected, but the executive named Pooja was very rude and unprofessional. She disconnected the call three times.

    I tried connecting with the same number but they blanked and disconnected the call multiple times. I tried with a different number then it got connected and again when she heared that it's the same complaint she disconnected the call again.
    This is completely unacceptable, you guys are selling such useless things and fooling people.

    I want my money back and will recommend others too for not purchasing anything from Vishal.

  • Regarding for the solution and talking in misbehave
    Ravi Kumar on 2023-07-20 17:25:02

    Hello Vishal mega Mart partner,
    I would like to inform you that I was purchased the induction tandem 1400w. In last August but now he is not working. He was said that if it will be non working in 1 year's then there's mega option I'll provide to another one induction but when I visited to Store he said that now policy is changed after that I accepted but he saying it will be repair but he is not working anything also nobody manager available at the store 12pm . Also has been done the complaint e day's.kindly do the needful as soon as

    Regards
    Ravi Kumar
    9599397407